News & Exhibitions
24/03/11 The Strive for Superior Customer Satisfaction
Taylor Hobson has always been committed to providing you with industry leading technology, accuracy and functionality. Now Taylor Hobson is applying their same strategy to after sales support.
Specifically Global Service Operations.
To meet this challenge, Mark Keller has been promoted to General Manager Global Services. The senior staff along with Mark, his field managers and the entire service organization have identified numerous areas in which Taylor Hobson can add value to your specific business.
What does this mean for you?
Increased profitability, production output, and customer satisfaction to all of our customers!
Implementation of our Customer Care program, newly designed technical support desk, increase in efficiencies for our in house repairs will all have a positive impact on your measurement and production needs.
Taylor Hobson provides you with the only accredited and certified engineers in the world that can work on your Taylor Hobson instrument.
Why is this important?
This insures compliance to ISO 9001 for your company and the customers you serve. The latest advances in technical support, service and application to your specific instrument insures premium output and accuracy that you have come to depend on.
Taylor Hobson, your one stop shop for all your measurement needs, from point of sale to full support for the life of the instrument.